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Privacy Policy

Transcend Solutions Inc.

Transcend Solutions Inc. (“Transcend,” “we,” “our,” or “us”) is committed to protecting the privacy and confidentiality of the personal and business information entrusted to us. This Privacy Policy explains how we collect, use, disclose, and safeguard information in the course of providing bookkeeping, controllership, and financial management services.

By using our website or engaging our services, you consent to the practices described in this policy.

Information We Collect

We may collect personal and business information including, but not limited to:

  • Contact information (name, company name, email address, phone number)

  • Business information (corporate structure, financial data, payroll, tax information)

  • Billing and payment information

  • Identification information required for regulatory or compliance purposes

  • Website usage data (IP address, browser type, pages visited)

This information is collected when you:

  • Submit a form on our website

  • Engage us for services

  • Communicate with us

  • Use our website

How We Use Information

We use information for purposes that include:

  • Providing bookkeeping, financial reporting, and advisory services

  • Responding to inquiries and communicating with clients

  • Processing payments and invoicing

  • Meeting legal, regulatory, and contractual obligations

  • Improving our services and website functionality

We do not sell or rent personal information.

How We Share Information

We may disclose information only as necessary to:

  • Our employees and contractors who require access to perform their duties

  • Professional advisors such as accountants, lawyers, and payroll providers, where required

  • Technology and cloud service providers used to deliver our services

  • Government or regulatory authorities where legally required

All third parties are required to maintain confidentiality and data protection standards.

Data Storage & Security

We use industry-standard security measures to protect information against unauthorized access, loss, misuse, or disclosure. This includes:

  • Encrypted cloud-based accounting platforms

  • Secure file storage and access controls

  • Restricted internal access based on role

While no system can be completely secure, we take reasonable steps to protect all data entrusted to us.

Retention of Information

We retain personal and business information only as long as necessary to fulfill the purposes for which it was collected or as required by law, professional standards, and contractual obligations.

Your Rights

You have the right to:

  • Request access to your personal information

  • Request corrections to inaccurate information

  • Withdraw consent, subject to legal and contractual restrictions

Requests may be submitted to the contact details below.

Cookies & Website Tracking

Our website may use cookies and similar technologies to improve functionality and analyze site usage. You may adjust your browser settings to disable cookies if you prefer.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on our website and will apply from the date of posting.

Contact Information

If you have any questions or concerns regarding this Privacy Policy or the handling of your information, please contact:

​

Transcend Solutions Inc.

400, 909 - 17 Avenue SW

Calgary, AB T2T 0A4
Email: admin@transcendsolutions.ca

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